No. We do not allow parents to cancel online bookings. This is done to avoid confusion and last-minute cancellations. 


But, you, as the centre, can cancel an online/ad hoc booking on behalf of a parent.


Here's how you can delete an ad hoc booking: 


1. Go to your Centre Dashboard and click on 'Bookings' on the left Menu bar.


2. Click on Online/Ad hoc booking dashboard.


3. Select the child's name/booking request.


4. Click on the ellipses symbol (...) under Action


5. Click on Cancel.