Ever sent out an email and wondered whether your parents and carers received your communication? If you're looking to track the communications sent by your centre to parents and carers we've got you covered. 

We've introduced an advanced enterprise level email delivery and log tracking feature which will give you a complete breakdown of which ones were delivered and which fell through the cracks of the internet. 

Here's how you can track status after you send an email communication: 

Head to Dashboard > Communication Centre > Parent Communication

Click on Delivery Status

Here you'll see an option to view the status of email delivery. If sending fails, you also have the option to retry sending failed messages with one click.

You can also quickly filter the status by Sent/ Failed.

View our help article to learn more about email deliverability