How to resend user logins to parents? (Cheqdin & Notebook App)

There might be instances where parents and carers contact you to retrieve their login credentials to use the parents portal and mobile apps. 

Here's how to re-send login details to parents:

• Go to  'Centre Settings' > 'Parent Access Control'.
• Click on the select all box or select individually if you wish to resend details just for one parent.

• Once the selection is made, click on the 'Email Icon'.

• This will trigger emails with log-in details to parents.

• After the email is sent, you will see an email icon with a 'green' star next to the email address of the parent.  

If, for any reason, parents do not receive the emails, you can guide them to check the spam/trash or junk folders just in case it got caught there.