Cheqdin Knowledge Base & Support Centre

Getting Started 17

• New to Cheqdin? Just beginning with a free account? Start here.
• Step 1: Setting up logo, centre description for my registration & booking forms
• Step 2: Create my Online Registration form
• Step 3: Sharing 'Register Now' Link with Parents
• Step 4: Centre Settings - Adding Age Groups

See all 17 articles

Registrations & Enrolment 31

• What is CheqForm? How do online registration forms work?
• Understanding your online registration dashboard
• How to customise my registration form #CheqForm ?
• How do I publish my Registration Form?
• How do I preview my registration form? What will my customers see?

See all 31 articles

Online Bookings 25

• What is CheqBook? How do online bookings work?
• Setting Up and Publishing your 'Book Now' Link
• How can I view my centre's bookings link?
• How can I reach more customers using my Online Bookings link?
• How can I embed a 'Book Now' button on my website? Can my customers make their bookings through my website?

See all 25 articles

Occupancy Planner & Calendar 3

• How do I set up the occupancy planner for my centre?
• Does Cheqdin allow overbooking?
• Understanding Occupancy Calendar

Billing & Invoicing 20

• What is Rules Based Invoicing? How does it work?
• Understanding Your Billing Dashboard
• Rules Based Invoicing : Set up a rule in 3 simple steps...
• A Guide to Update Invoice Settings
• Invoicing Check List - Things you need to do before getting started

See all 20 articles

Online Direct Debit & Automated Payments 24

• Step 1: Setup Direct Debit Account
• Step 2: Verify your account to receive payments
• Step 3: Sending Mandates to your customers to setup Direct Debit
• Step 4: Direct Debit-Sending invoices with flexible payments solution
• Step 5 : Flexible payment options for your customers

See all 24 articles

Childcare Centres: Other Help Topics 31

• Different ways to enrol children | Option A: Using Registrations Link
• Different ways to enrol children | Option B: Using Children's Register
• Different ways to enrol children | Option C: Using Bookings Link
• Syncing Registration Forms for children directly added to the 'Children's Register'
• Parents Portal - Instructions for Centres on how parents can login or access the parents portal

See all 31 articles

Payment Gateway - PayPal 11

• What is PayPal? What are the advantages of accepting online payments via PayPal?
• How to setup PayPal for accepting online card payments with Cheqdin?
• Where can I find my PayPal account API credentials?
• What do booking screens with online card payment options look like? - Parent View
• Receiving payouts (payments) with PayPal

See all 11 articles

Managing Enquires 4

• How do I add new enquiries?
• I have added a parent's enquiry to my dashboard. How can I invite them to register with my centre?
• I don't want to proceed with an enquiry. How do I mark it as closed?
• Does Cheqdin have a feature to help me keep track of the enquiries I receive offline?

Sign-In/Out & Attendance Tracking 10

• How to sign in children using Cheqdin App?
• What are the best ways to use Cheqdin to sign-in/out children?
• How to mark a child as absent?
• Forgot to sign out a child? How to perform manual sign out?
• Can parents mark their child as absent from the apps?

See all 10 articles

Parent Communication Tools 3

• How to send messages using registration chat platform?
• How to send messages using notebook messenger?
• How to send batch emails or newsletters to parents?

Parents: Help Articles 12

• Parents Dashboard
• Parents Portal - How can I access my parent account?
• Sign-in/out notifications
• Event Management & Calendar Integration - Parents View
• Notebook Messenger & Chat view for parents

See all 12 articles

My Cheqdin Subscription 12

• Understanding how Cheqdin Rise free plan works
• How to Upgrade your Cheqdin subscription?
• How can I add more children to my existing subscription plan?
• How to change my payment card details?
• What is Strong Customer Authentication? Why do I need to authenticate my Cheqdin subscription payment?

See all 12 articles

Pro Tips from Cheqdin 5

• ProTip#1: The Best Ways to Showcase Your CheqForm
• ProTip#2: Managing Your Online Booking Slots on CheqBook
• ProTip#3: Ways to Leverage Cheqdin If You Are Operating During COVID Closure
• ProTip#4: A Quick Solution to Update Registration Forms
• Records Management Best Practices

Offers and Discounts 6

• Spring 2021
• New Year 2021
• December 2020
• November 2020
• October 2020

See all 6 articles

One-to-One Training sessions 2

• Am I eligible to receive free training?
• How can I book a training session?

Book a demo 2

• How can I book a demo? Is it free?
• Cheqdin's Demo: What to expect?

Request a call back 1

• How to make a call back request?

Product Updates 2

• April 2021: Online card payments for your bookings - Live Now
• March 2021: Parent Communication email delivery logs and tracking - New Feature

Blogs 49

• Little Steps to Build Your Childcare Business Post-Covid
• Temporary Changes in Funding to Support Childcare Providers in England
• Managing Challenging Behaviour in Children During the Pandemic
• Ways to Promote Social and Emotional Health in Preschoolers
• 5 Tips for Virtual Circle Time with Preschoolers

See all 49 articles

Marketing Tips 5

• Top 5 Cheqdin Must-Have Features!
• How to get new leads for your childcare business?
• Marketing Tips for New Businesses
• Top 5 tips and tricks from Cheqdin
• 3 Steps to an awesome Registration Form!

Parent Invites & Templates 3

• Invite Parents to Cheqdin - Email Template
• A Parents Guide to Cheqdin - Quick Start Guide for Parents and Carers
• Cheqdin for Parents and Carers - Powerpoint Presentation | Full Intro

Free Templates 8

• Free Business Plan Template for Childcare Businesses
• Free Attendance Tracking (Sign In-out) Template
• Free Infant and Toddler Daily Report Templates
• Registration & Consent Form for After School Care Programs
• Registration & Consent Form for Preschools and Childminders

See all 8 articles

Cheqdin's Badge for your website 1

• Download Cheqdin's Badges for your website or social media

Affiliate Marketing 0

England & Wales 30

• 1st April 2021: Early years foundation stage (EYFS) statutory framework
• Register to order coronavirus tests for your employees
• 8th January 2021: Protective measures for holiday or after-school clubs
• 7th January 2021: COVID-19 contingency framework for education and childcare settings
• 23rd December 2020: Protective measures for holiday or after-school clubs

See all 30 articles

Scotland 30

• 24th March 2021: Early Learning and Childcare Update No. 13 – March 2021
• 2nd March 2021: Phase 2 of schools return
• 2nd February 2021: Update on childcare re-opening to all pre-school children
• ELC Covid-19 2021 update
• 22nd January 2021: Updated information on the childcare sector Temporary Restrictions Fund

See all 30 articles

Northern Ireland (NI) 9

• 3rd January 2021: EA Guidance for Schools
• 30th November 2020: Education Update - NI
• 16th October 2020: Operation of childcare provision on school premises
• 3rd August 2020: Education NI | New web page for all Education Restart Information
• 24th July 2020: Support during July and August 2020 for Vulnerable Children and Young People

See all 9 articles

Useful Links - UK 4

• Coronavirus (COVID-19): what you need to do
• Collection of Coronavirus (COVID-19) guidance
• COVID-19: track coronavirus cases
• Links and Resources

Protecting your business 10

• New process for reporting positive confirmed cases of coronavirus (COVID-19) in your setting
• What to do if a child is displaying symptoms of COVID-19?
• 28th August 2020: Tiers of national restriction for education and childcare
• 20th August 2020: Protective measures for holiday and after-school clubs, and other out-of-school settings
• 10th July 2020: Protective measures for out-of-school settings

See all 10 articles

Ireland (ROI) 3

• Guidance for Educational Settings - Republic of Ireland
• Department of Education and Skills
• Gov.ie Website Link

U.S.A 6

• 1st January 2021: Guidance for Child Care Programs
• COVID-19 Financial Relief & Resources for Early Education Centers (USA)
• Interim Guidance for Administrators of US K-12 Schools and Childcare Programs to Plan, Prepare, and Respond to Coronavirus Disease 2019 (COVID-19)
• Guidance for Schools and Childcare Programs (CDC - USA)
• COVID-19 ("Coronavirus") Information and Resources

See all 6 articles

The Legal Bit 9

• Terms of Use
• Privacy Policy
• Cookies Policy
• Data Processing Agreement
• End User License Agreement (EULA)

See all 9 articles

For Childcare Groups & Chains 0

For Childcare Centres 0

For Centre Staff 0

For Parents 0

Pricing 0

Security 0

Hide fields/ soft delete 0

Branding 0

Best Practices 0