Cheqdin Knowledge Base & Support Centre
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Getting Started
18
New to Cheqdin? Start here.
Step 1: Setting up logo, centre description for my registration & booking forms
Step 2: Create my Online Registration form
Step 3: Sharing 'Register Now' Link with Parents
Step 4: Centre Settings - Adding Age Groups
View all 18
Registrations & Enrolment
55
What is CheqForm? How do online registration forms work?
My First CheqForm - How to create an Online Registration Form?
How to customise my Online Registration Form - CheqForm?
Step 1 : How to pick a registration template and customise it?
Step 2 : How to design and update welcome and thank you pages?
View all 55
Online Bookings
26
What is CheqBook? How do online bookings work?
How to Set Up and Publish Online Booking or 'Book Now' Link
How can I view my centre's bookings link?
How can I reach more customers using my Online Bookings link?
How can I embed a 'Book Now' button on my website? Can my customers make their bookings through my website?
View all 26
Occupancy Planner & Calendar
3
How do I set up the occupancy planner for my centre?
Does Cheqdin allow overbooking?
Understanding Occupancy Calendar
Billing & Invoicing
20
What is Rules Based Invoicing? How does it work?
Understanding Your Billing Dashboard
Rules Based Invoicing : Set up a rule in 3 simple steps
A Guide to Update Invoice Settings
Invoicing Check List - Things you need to do before getting started
View all 20
Online Direct Debit & Automated Payments
25
Cheqdin + GoCardless Direct Debit - How it Works
Step 1: Setup Direct Debit Account
Step 2: Verify your account to receive payments
Step 3: Sending Mandates to your customers to setup Direct Debit
Step 4: Direct Debit-Sending invoices with flexible payments solution
View all 25
Childcare Centres: Other Help Topics
33
Different ways to enrol children | Option A: Using Registrations Link
Different ways to enrol children | Option B: Using Children's Register
Different ways to enrol children | Option C: Using Bookings Link
Parents Portal - Instructions for Centres on how parents can login or access the parents portal
Syncing Registration Forms for children directly added to the 'Children's Register'
View all 33
Payment Gateway - PayPal
13
Cheqdin + Paypal - How It Works
What is PayPal? What are the advantages of accepting online payments via PayPal?
Registration Fee Collection: How to set up PayPal to collect fees online?
Online Booking Payments: How to set up PayPal for accepting card payments for online bookings with Cheqdin?
Where can I find my PayPal account API credentials?
View all 13
Managing Enquires
9
What is an enquiry form?
How to create, publish and embed an enquiry form?
How to manage the enquiries dashboard?
How can I reach more customers with my enquiry form?
How to mark an enquiry as closed?
View all 9
Sign-In/Out & Attendance Tracking
10
How to sign in children using Cheqdin App?
What are the best ways to use Cheqdin to sign-in/out children?
How to mark a child as absent?
Forgot to sign out a child? How to perform manual sign out?
Can parents mark their child as absent from the apps?
View all 10
Parent Communication Tools
4
How to send messages using registration chat platform?
How to send messages using notebook messenger?
How to send batch emails or newsletters to parents?
Why Invite Parents to Cheqdin?
Parents: Help Articles
18
Parents Dashboard
Parents Portal - How can I access my parent account?
Sign-in/out notifications
Event Management & Calendar Integration - Parents View
Notebook Messenger & Chat view for parents
View all 18
My Cheqdin Subscription
13
Understanding how Cheqdin Rise free plan works
How to Upgrade your Cheqdin subscription?
How can I add more children to my existing subscription plan?
How to change my payment card details?
What is Strong Customer Authentication? Why do I need to authenticate my Cheqdin subscription payment?
View all 13