Cheqdin Knowledge Base & Support Centre

Getting Started 18

• New to Cheqdin? Start here.
• Step 1: Setting up logo, centre description for my registration & booking forms
• Step 2: Create my Online Registration form
• Step 3: Sharing 'Register Now' Link with Parents
• Step 4: Centre Settings - Adding Age Groups

See all 18 articles

Registrations & Enrolment 54

• What is CheqForm? How do online registration forms work?
• My First CheqForm - How to create an Online Registration Form?
• How to customise my Online Registration Form - CheqForm?
• Step 1 : How to pick a registration template and customise it?
• Step 2 : How to design and update welcome and thank you pages?

See all 54 articles

Online Bookings 26

• What is CheqBook? How do online bookings work?
• How to Set Up and Publish Online Booking or 'Book Now' Link
• How can I view my centre's bookings link?
• How can I reach more customers using my Online Bookings link?
• How can I embed a 'Book Now' button on my website? Can my customers make their bookings through my website?

See all 26 articles

Occupancy Planner & Calendar 3

• How do I set up the occupancy planner for my centre?
• Does Cheqdin allow overbooking?
• Understanding Occupancy Calendar

Billing & Invoicing 20

• What is Rules Based Invoicing? How does it work?
• Understanding Your Billing Dashboard
• Rules Based Invoicing : Set up a rule in 3 simple steps
• A Guide to Update Invoice Settings
• Invoicing Check List - Things you need to do before getting started

See all 20 articles

Online Direct Debit & Automated Payments 25

• Cheqdin + GoCardless Direct Debit - How it Works
• Step 1: Setup Direct Debit Account
• Step 2: Verify your account to receive payments
• Step 3: Sending Mandates to your customers to setup Direct Debit
• Step 4: Direct Debit-Sending invoices with flexible payments solution

See all 25 articles

Childcare Centres: Other Help Topics 32

• Different ways to enrol children | Option A: Using Registrations Link
• Different ways to enrol children | Option B: Using Children's Register
• Different ways to enrol children | Option C: Using Bookings Link
• Parents Portal - Instructions for Centres on how parents can login or access the parents portal
• Syncing Registration Forms for children directly added to the 'Children's Register'

See all 32 articles

Payment Gateway - PayPal 13

• Cheqdin + Paypal - How It Works
• What is PayPal? What are the advantages of accepting online payments via PayPal?
• Registration Fee Collection: How to set up PayPal to collect fees online?
• Online Booking Payments: How to set up PayPal for accepting card payments for online bookings with Cheqdin?
• Where can I find my PayPal account API credentials?

See all 13 articles

Managing Enquires 4

• How do I add new enquiries?
• I have added a parent's enquiry to my dashboard. How can I invite them to register with my centre?
• How to mark an enquiry as closed?
• How to keep track of enquiries received offline?

Sign-In/Out & Attendance Tracking 10

• How to sign in children using Cheqdin App?
• What are the best ways to use Cheqdin to sign-in/out children?
• How to mark a child as absent?
• Forgot to sign out a child? How to perform manual sign out?
• Can parents mark their child as absent from the apps?

See all 10 articles

Parent Communication Tools 3

• How to send messages using registration chat platform?
• How to send messages using notebook messenger?
• How to send batch emails or newsletters to parents?

Parents: Help Articles 13

• Parents Dashboard
• Parents Portal - How can I access my parent account?
• Sign-in/out notifications
• Event Management & Calendar Integration - Parents View
• Notebook Messenger & Chat view for parents

See all 13 articles

My Cheqdin Subscription 12

• Understanding how Cheqdin Rise free plan works
• How to Upgrade your Cheqdin subscription?
• How can I add more children to my existing subscription plan?
• How to change my payment card details?
• What is Strong Customer Authentication? Why do I need to authenticate my Cheqdin subscription payment?

See all 12 articles

Pro Tips from Cheqdin 5

• ProTip#1: The Best Ways to Showcase Your CheqForm
• ProTip#2: Managing Your Online Booking Slots on CheqBook
• ProTip#3: Ways to Leverage Cheqdin If You Are Operating During COVID Closure
• ProTip#4: A Quick Solution to Update Registration Forms
• Records Management Best Practices