Cheqdin Knowledge Base & Support Centre

Set up an account with our preferred direct debit provider GoCardless and manage all your payments from your Cheqdin Billing Dashboard.   How to S...

Once your GoCardless for Cheqdin account is set up, you'll receive an email from GoCardless with instructions to complete the verification process. Im...

What is a Direct Debit mandate? A 'Mandate' or 'Direct Debit Instruction' is an authorisation from your customer to collect future paym...

Cheqdin allows you to send both recurring and ad hoc invoices to your customers. Every time you send an invoice, our unique system also triggers an accompan...

Payments will be automatically deducted from your customer's account on the invoice due date. No manual reconciliation is needed as Cheqdin auto reconc...

According to GoCardless (the payments processor), normally, it takes 3- 5 working days to process direct debit payments and to get it credited to your accou...

You can track all incoming Direct Debit payments using your Cheqdin online payments page. Here's a look at what the transaction statuses mean: In-Pro...

Our Direct Debit payments provider, GoCardless, supports payments in GBP (British Pounds), EUR (Euro), SEK (Swedish Krona), and AUD (Australian Dollars). 

We have a transparent and straightforward 'standard plan' across the board for all our direct debit payments, which is 1.5% per transaction (1% Go...

Once you've created an account using the 'Set up Now' option, you will receive an email from GoCardless (our direct debit payments provider) ...