Cheqdin Knowledge Base & Support Centre
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Knowledge base
Help Centre
Getting Started
17
New to Cheqdin? Start here.
Step 1: Setting up logo, centre description for my registration & booking forms
Step 2: Create my Online Registration form
Step 3: Sharing 'Register Now' Link with Parents
Step 4: Centre Settings - Adding Age Groups
See all 17 articles
Registrations & Enrolment
53
What is CheqForm? How do online registration forms work?
My First CheqForm - How to create an Online Registration Form?
How to customise my Online Registration Form - CheqForm?
Step 1 : How to pick a registration template and customise it?
Step 2 - How to design and update welcome and thank you pages?
See all 53 articles
Online Bookings
29
What is CheqBook? How do online bookings work?
How to Set Up and Publish Online Booking or 'Book Now' Link
How can I view my centre's bookings link?
How can I reach more customers using my Online Bookings link?
How can I embed a 'Book Now' button on my website? Can my customers make their bookings through my website?
See all 29 articles
Occupancy Planner & Calendar
3
How do I set up the occupancy planner for my centre?
Does Cheqdin allow overbooking?
Understanding Occupancy Calendar
Billing & Invoicing
20
What is Rules Based Invoicing? How does it work?
Understanding Your Billing Dashboard
Rules Based Invoicing : Set up a rule in 3 simple steps
A Guide to Update Invoice Settings
Invoicing Check List - Things you need to do before getting started
See all 20 articles
Online Direct Debit & Automated Payments
25
Cheqdin + GoCardless Direct Debit - How it Works
Step 1: Setup Direct Debit Account
Step 2: Verify your account to receive payments
Step 3: Sending Mandates to your customers to setup Direct Debit
Step 4: Direct Debit-Sending invoices with flexible payments solution
See all 25 articles
Childcare Centres: Other Help Topics
32
Different ways to enrol children | Option A: Using Registrations Link
Different ways to enrol children | Option B: Using Children's Register
Different ways to enrol children | Option C: Using Bookings Link
Syncing Registration Forms for children directly added to the 'Children's Register'
Parents Portal - Instructions for Centres on how parents can login or access the parents portal
See all 32 articles
Payment Gateway - PayPal
12
Cheqdin + Paypal - How It Works
What is PayPal? What are the advantages of accepting online payments via PayPal?
How to set up PayPal for accepting online card payments with Cheqdin?
Where can I find my PayPal account API credentials?
What do booking screens with online card payment options look like? - Parent View
See all 12 articles
Managing Enquires
4
How do I add new enquiries?
I have added a parent's enquiry to my dashboard. How can I invite them to register with my centre?
I don't want to proceed with an enquiry. How do I mark it as closed?
How to keep track of enquiries received offline?
Sign-In/Out & Attendance Tracking
10
How to sign in children using Cheqdin App?
What are the best ways to use Cheqdin to sign-in/out children?
How to mark a child as absent?
Forgot to sign out a child? How to perform manual sign out?
Can parents mark their child as absent from the apps?
See all 10 articles
Parent Communication Tools
3
How to send messages using registration chat platform?
How to send messages using notebook messenger?
How to send batch emails or newsletters to parents?
Parents: Help Articles
12
Parents Dashboard
Parents Portal - How can I access my parent account?
Sign-in/out notifications
Event Management & Calendar Integration - Parents View
Notebook Messenger & Chat view for parents
See all 12 articles
My Cheqdin Subscription
12
Understanding how Cheqdin Rise free plan works
How to Upgrade your Cheqdin subscription?
How can I add more children to my existing subscription plan?
How to change my payment card details?
What is Strong Customer Authentication? Why do I need to authenticate my Cheqdin subscription payment?
See all 12 articles
Pro Tips from Cheqdin
5
ProTip#1: The Best Ways to Showcase Your CheqForm
ProTip#2: Managing Your Online Booking Slots on CheqBook
ProTip#3: Ways to Leverage Cheqdin If You Are Operating During COVID Closure
ProTip#4: A Quick Solution to Update Registration Forms
Records Management Best Practices
Offers and Promotions
Offers and Discounts
2
Summer 2021
Spring 2021
Cheqdin Activate
1
Cheqdin Activate Credits for Startups and Early-Stage Businesses
Demos & Training
One-to-One Training sessions
2
Am I eligible to receive free training?
How can I book a training session?
Book a demo
2
How can I book a demo? Is it free?
Cheqdin's Demo: What to expect?
Request a call back
1
How to make a call back request?
What's New
Product Updates
4
July 2021: An All New Registrations Experience
April 2021: Email Delivery Logs for Invoices
April 2021: Online card payments for your bookings - Live Now
March 2021: Parent Communication email delivery logs and tracking - New Feature
Blogs
54
Top Summer 2021 Activities for Your Kids to Enjoy
Understanding Early Years Pedagogy
5 Tips To Promote Summer Learning for School-Age Kids
What’s New in Ofsted’s Updated Early Years Inspection Handbook?
Cheqdin Launches a Full Online Payment Solution for Childcare Providers
See all 54 articles
Marketing Tips, Documents, Badges & Templates
Marketing Tips
5
Top 5 Cheqdin Must-Have Features!
How to get new leads for your childcare business?
Marketing Tips for New Businesses
Top 5 tips and tricks from Cheqdin
3 Steps to an awesome Registration Form!
Parent Invites & Templates
3
Invite Parents to Cheqdin - Email Template
A Parents Guide to Cheqdin - Quick Start Guide for Parents and Carers
Cheqdin for Parents and Carers - Powerpoint Presentation | Full Intro
Free Templates
8
Free Business Plan Template for Childcare Businesses
Free Attendance Tracking (Sign In-out) Template
Free Infant and Toddler Daily Report Templates
Registration & Consent Form for After School Care Programs
Registration & Consent Form for Preschools and Childminders
See all 8 articles
Cheqdin's Badge for your website
1
Download Cheqdin's Badges for your website or social media
Affiliate Marketing
0
COVID-19 | Coronavirus
England & Wales
34
22nd July 2021: Guidance for early years providers about the current & revised early years foundation stage (EYFS)
1st July 2021: Ofsted and Changes to EIF
11th May 2021: Actions for early years and childcare providers during the coronavirus (COVID-19) outbreak
10th May 2021: Protective measures for holiday or after-school clubs
1st April 2021: Early years foundation stage (EYFS) statutory framework
See all 34 articles
Scotland
32
1st July 2021: Early Learning and Childcare COVID-19 Update
11th May 2021: Significant easing of restrictions across most of Scotland
24th March 2021: Early Learning and Childcare Update No. 13 – March 2021
2nd March 2021: Phase 2 of schools return
2nd February 2021: Update on childcare re-opening to all pre-school children
See all 32 articles
Northern Ireland (NI)
9
3rd January 2021: EA Guidance for Schools
30th November 2020: Education Update - NI
16th October 2020: Operation of childcare provision on school premises
3rd August 2020: Education NI | New web page for all Education Restart Information
24th July 2020: Support during July and August 2020 for Vulnerable Children and Young People
See all 9 articles
Useful Links - UK
4
Coronavirus (COVID-19): what you need to do
Collection of Coronavirus (COVID-19) guidance
COVID-19: track coronavirus cases
Links and Resources
Protecting your business
10
New process for reporting positive confirmed cases of coronavirus (COVID-19) in your setting
What to do if a child is displaying symptoms of COVID-19?
28th August 2020: Tiers of national restriction for education and childcare
20th August 2020: Protective measures for holiday and after-school clubs, and other out-of-school settings
10th July 2020: Protective measures for out-of-school settings
See all 10 articles
Ireland (ROI)
3
Guidance for Educational Settings - Republic of Ireland
Department of Education and Skills
Gov.ie Website Link
U.S.A
6
June 2021: Guidance for Child Care Programs
COVID-19 Financial Relief & Resources for Early Education Centers (USA)
Interim Guidance for Administrators of US K-12 Schools and Childcare Programs to Plan, Prepare, and Respond to Coronavirus Disease 2019 (COVID-19)
Guidance for Schools and Childcare Programs (CDC - USA)
COVID-19 ("Coronavirus") Information and Resources
See all 6 articles
Terms & Conditions
The Legal Bit
9
Terms of Use
Privacy Policy
Cookies Policy
Data Processing Agreement
End User License Agreement (EULA)
See all 9 articles
Cheqdin Enterprise Solutions
For Childcare Groups & Chains
0
