How to send bulk or batch emails and newsletters to parents?

Modified on Mon, 25 Mar 2024 at 01:33 PM

Use our parent communication tool to send newsletters, updates, and attachments via email to individual or multiple parents through the web portal.

Accepted formats are .jpeg, .png, .jpg, .pdf, .doc, .xls, .docx etc. Please note that the attachment file size cannot exceed 2MB.    

Step 1: Go to 'Parent Communication' > 'Bulk Emails'

Step 2: Click on 'Compose Email' under the Inbox section

Step 3: Click 'Add recipients'

Step 4: Select the email list by Room/ Account status (Active/Inactive) or by name. Once the list is finalised, click 'Back to compose email'. By default, only active parent email addresses are displayed. 

Step 5:  Enter Subject and Draft Message including subject. Add attachment if applicable.

'Give a reply option' if you prefer parents to reply to your message. After drafting the message click on 'Send Email for triggering bulk emails.

Step 6: Once message is sent, it will be available under the 'Sent Items'. the Green dot signifies the email has been delivered successfully to the recipients inbox. 

Step 7: Any reply from your recipients will be available to view from the Inbox section.

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