How do I set up the occupancy planner for my centre?

IMPORTANT ANNOUNCEMENT:

The all-new Cheqdin 4.0 systems went live on 30 Oct 2023. We will be releasing the updated help centre articles shortly. Thank you for your patience. If you need any help, email support@cheqdin.com 

Cheqdin's 'occupancy planner' is automatically set up based on the information you update in your 'centre settings'. The system will look at the following and calculate your 'occupancy percentage':

• The max capacity of each room
• Staff to children ratio
• Session timings and availability
• Children booked
• Sessions blocked 

You can get a full overview of each room's daily and monthly occupancy percentage in the 'occupancy planner' on the sidebar of your portal's home page.

Updating available places on your online bookings platform

If you do not have an occupancy of 100% on a day (that is, you are not fully booked on a day), we will automatically work out your 'net free capacity' and update the free places as 'available' on your online bookings platform. 

Now, what do you do if any of your staff is off sick on a day?

If you think you will need to cut down the number of available places because of staff unavailability (or any other reason), you can block the spaces from your occupancy planner, and they will no longer be displayed as 'available' to your customers. You can always come back and 'unblock' the spaces if you need to make them available again.