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Is the bill payer auto-debited the invoice amount or the payable amount which includes the brought forward balance as well?

Modified on Thu, 06 Oct 2022 at 11:47 AM

By default, the direct debit system auto-debits the current invoice amount or payable amount, whichever is lesser. Here are two scenarios to give you an idea of how this works:


Scenario 1

Billpayer A has an outstanding balance of £150, and a new invoice #002 has been issued for £300, making his 'current invoice amount' £300 and 'payable amount' £450.

The amount auto-debited from his account on the due date will be £300. 


Scenario 2

Bill payer A paid in excess of £100. A new invoice #002 has been issued for £300 making his 'current invoice amount' £300 and 'payable amount' £200.

The amount auto-debited from his account on the due date will be £200. 

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