How do I mark payments for bookings requests confirmed using offline options like Cash, Bank Transfer etc?

Modified on Mon, 18 Dec 2023 at 05:12 PM

If your customer chooses an offline payment method such as cash, cheque or bank transfer at their online booking check-out, the 'Payment Status for the corresponding invoice will be automatically displayed as 'Unpaid' on your 'online booking dashboard' - until you manually mark it as paid. 

So, when you receive the payment for the booking, just head over to your 'online booking dashboard':

1. Select the child's name and scroll to the right.

2. Click on the ellipses (...) under actions and select 'Mark as Paid'.

The payment status will now be automatically updated to 'Paid'.

The 'Mark as Paid' feature will only appear if you had chosen the 'invoice immediately' option when setting up your online booking system.

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