Yes, you can send an email to with the following details:

  1. Centre name:
  2. Customer ID
  3. Reason for deletion

The subject of the email should be ''Request for account deletion.''

Accounts lesser than 2 months: If the centre is less than 2 months old, the account will be deleted permanently within 3 business days. 

Accounts older than 2 months: If your account is more than 2 months old and has used the account in the past, a validation call will be done to the admin of your centre to confirm the deletion as this is an irreversible process and you will not be able to recover the account once its deleted.

You will receive an email confirmation once the account is permanently deleted.


Product Fact!

''When we first started off, we'd given childcare centres the privilege to delete account information themselves. However, many ended up deleting records by mistake and had to rush back to us to recover the lost data.''