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How to check whether a new parent have signed up or made a booking?

Modified on Tue, 28 May 2024 at 05:09 PM

New customer (parent) submitting a registration form:


When a parent submits a registration form, the centre receives an email notification, and the status in the registration dashboard changes to 'New'.


You will also receive an alert on the web portal (bell icon) and an email notification whenever a new application is submitted.



The login status of the parent can be viewed from Parent Communication > Parent access Control.



Can a new customer (parent) submit an online booking?

No, a new parent can only make a booking once the new application status is changed to 'Enrolled' by the centre, i.e., the centre needs to approve/enrol a new application before the parent can make a booking. 


The login status of the parent can be viewed from Parent Communication > Parent Access Control.



Tracking log-in status of all students (parent logins) enrolled:




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