Once you select 'Cancel Individual Bookings' you'll see a screen pop up like the one shown below. Here you'll be able to view all bookings (booking list) under the displayed booking ID which starts in CQDBK...
What happens when you cancel bookings individually?
When you cancel an individual booking, the system will:
- Remove the booked day(s) from the respective child's booking register
- NOT automatically cancel any corresponding invoice for the booking(s) that you just cancelled. The invoice will remain as is. This is because each business operates differently and Cheqdin lets you decide what happens to the invoice for cancelled bookings. If you prefer to cancel the invoice as well, choose the 'Cancel Entire Booking' option instead.
For any cancelled bookings that remain unpaid, you can apply credit adjustments to reflect the updated balance from the billing dashboard if you wish to do so.
How to pass credit adjustments for unpaid and cancelled bookings:
1. Head to your 'Billing Dashboard'
2. Select Child
3. Click on the ellipsis action button (...)
4. Adjust Credit/Debit
Once you have passed an adjustment, the next or upcoming invoice will automatically fetch the updated balance.