How can I send a reminder for an unpaid invoice?

Modified on Mon, 25 Mar 2024 at 12:11 PM

You can send a reminder for any unpaid invoice, which will be emailed to the primary parent or account holder.

To send a reminder, click on the ellipsis '...' under the action tab next to the student's name. Then click on 'Send Reminder'. 

You will see a prompt. Click on 'Confirm' to send the reminder.

Upon successful sending of the reminder, a confirmation message will briefly appear on the system. You can also verify the sent reminder by going to 'Billing' > 'Sent Invoices' and searching by the student's name. See the example shown below: 


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