How to Cancel an Invoice?

Modified on Thu, 06 Oct 2022 at 10:50 AM


You can cancel an invoice only if the payment's not been made and the status is 'Unpaid'.

Here's how to cancel an Invoice:

1. Head to 'Billing' > 'Sent Invoices'.

2. Click on the ellipses icon (...) corresponding to the invoice you wish to cancel.

3. Select 'Cancel Invoice'.

When cancelling an invoice, an adjustment will be automatically passed to reflect the revised opening balance on the child's account.

All cancelled invoices can be viewed in the 'All transactions' tab. The status of the invoice will be displayed as 'Cancelled'. 

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