;

How do you cancel an invoice that has been partially paid? Learn how to issue a credit note in Cheqdin.

Modified on Mon, 03 Jun 2024 at 05:37 PM

You cannot cancel an invoice that is in a 'Partially paid' status. However, you can issue a credit note for that transaction to bring the remaining (outstanding) balance to zero. 


Go to 'Billing' > 'Sent Invoices' > Select the student with a partially paid status. Click on the invoice number > 'Issue Credit Note' > Enter the amount and submit. 








After the credit note is submitted, the credit note will show up at the bottom of the invoice. 






Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select atleast one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article