How do you cancel an invoice that has been partially paid? Learn how to issue a credit note in Cheqdin.

Modified on Mon, 03 Jun 2024 at 05:37 PM

You cannot cancel an invoice that is in a 'Partially paid' status. However, you can issue a credit note for that transaction to bring the remaining (outstanding) balance to zero. 

Go to 'Billing' > 'Sent Invoices' > Select the student with a partially paid status. Click on the invoice number > 'Issue Credit Note' > Enter the amount and submit. 

After the credit note is submitted, the credit note will show up at the bottom of the invoice. 

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